₨15,000
This course reframes conflict as an opportunity—to introspect, communicate better, adapt to evolving situations, and develop emotional intelligence. Through understanding the root causes and triggers, individuals can move from confusion to clarity, from reactivity to responsiveness, and from isolation to inclusive collaboration.
This course aims to develop self-awareness and emotional intelligence to handle conflict effectively across personal and professional settings. It equips participants with practical tools for problem-solving, decision making, and clear communication while fostering teamwork, inclusivity, and stronger relationships. The focus is on transforming conflict into a catalyst for growth and improved performance.
Course modules:
Module I: Why Conflict?
Module II: The Content of the Character
Module III: Conflict Triggers and Solutions
Module IV: Turning Challenges into Opportunities
Duration of Pragmatic theory: 9.5hrs
Accredited by Mauritius Qualifications Authority
